

Global Reputation Pulse™ Reports
Research shows that people act based on their feelings. They are more likely to buy the products of companies they trust, to work for the organizations they respect, and to recommend companies they like. Reputation Institute has conducted qualitative research with consumers in the USA, Europe, Latin America, Russia, Australia, South Africa, and China. Results indicate that 'Corporate Reputation' can be represented by a standardized measure based on a simple set of questions asked of respondents familiar with a company. Answers are used to create an overall Global Reputation Pulse score on a 0-100 point scale. The Global Reputation Pulse is designed to measure the health of a company's overall reputation.
The Global Reputation Pulse Study
Reputation Institute conducts an annual online survey of the general public in which we measure
the corporate reputations of 600 of the world's largest companies in 32 countries. The topline
results of this study are published annually in Forbes as a ranking of 'The World's Most
Respected Companies'.
Global Reputation Pulse scores provide a powerful global benchmark for tracking corporate reputations around the world, as well as measuring the reputation impact of events and initiatives. Companies can purchase Global Reputation Pulse reports directly from Reputation Institute, or request ad-hoc, periodic or continual tracking of their reputations. Reputation Institute also provides companies with visual displays of reputation data through its RepTrak™ Radar online application.
Companies Rated in Global Reputation Pulse Project 2010
Click below to view the companies in alphabetical order. Customized reports can be ordered
from Reputation Institute by contacting globalpulse@reputationinstitute.com.
Webinar
The World's Most Reputable Companies 2010
Presented by Nicolas Trad, Managing Partner, Reputation Institute
Broadcast June 23, 2010 - Running Time 60 minutes
Watch the recorded webinar video
Download a PDF of the presentation
- 3
- 3i
- 3M
- 7-Eleven
- A.P. Møller-Maersk
- A2A
- AAPT
- ABB
- Abbott Laboratories
- Abengoa
- Abertis
- ABN Amro
- ABSA
- Accenture
- Acciona
- Accor
- Acea
- Aceite Fino - IASA
- Aceite Rico - IOL
- ACER INC
- Acerinox
- ACS Group
- Adecco
- Adidas
- ADIF
- Aditya Birla Group
- ADMIRAL
- Adobe
- Adolfo Dominguez
- Advanced Micro Devices
- Aegean Airlines
- Aegis
- Aegon
- AEON Co. Ltd.
- Aer Lingus
- Aerosur
- Aetna
- Aflac
- Agbar
- AGL Energy
- Agricultural Bank of China
- Ahold
- AIB (Allied Irish Bank)
- AIG
- Air Canada
- Air France-KLM
- Air Liquide
- Air New Zealand
- Air Transat
- Airbus
- AirTran
- Airtricity
- Akbank
- Aker
- AkzoNobel
- Alcampo
- Alcatel-Lucent
- Alcoa
- ALDI GmbH & Co. KG
- Alecta
- Alfa
- Alfa-Beta Vassilopoulos
- Alimentation Couche-Tard
- Alitalia
- Allergen Pharmaceuticals
- Alliance Boots
- Allianz
- Allstate
- Ally Bank
- Alm. Brand
- Alpha Bank
- Alpitour
- Alstom
- Altadis
- ALTRI
- Altria Group
- Amagerbanken
- Amazon.com
- AmBev
- AMEC
- America Movil
- American Airlines
- American Express
- AmerisourceBergen
- AMF Pension
- Amgen
- AMP
- Amway
- An Post
- An Post National Lottery
- Andrade Gutierrez
- Anek
- Anglian Water Group
- Anglo American
- Anglo Irish Bank
- Anheuser-Busch InBev
- ANZ
- Api IP
- Apoteket
- Apple
- ARAMARK
- Arcadia
- Arcadis
- ArcelorMittal
- Archer Daniels Midland
- Argos
- Arla Foods
- Arnotts
- Arriva
- Artsana
- Assicurazioni Generali
- Associated British Foods
- Astellas
- AstraZeneca
- ASUSTEK COMPUTER INC
- AT&T
- Atco
- Athenian Brewery
- Athens Airport Eleutherios Venizelos
- Australia Post
- Australian Taxation Office
- Australian Wheat Board
- Autogrill
- AutoNation
- Autostrade
- Aviva
- Avon
- Avon Products
- Avtovaz
- AXA
- A-Z
Q&A [click links to show and hide FAQ answers]
- The Global Reputation Pulse is a project developed by Reputation Institute to assess the reputations of the world's largest companies and identify the companies with 'the best corporate reputations.'
- Global Reputation Pulse is the annual result of over 84,000 online interviews with consumers in 32 countries on six continents. More than 230,000 ratings are collected to develop reliable measurements of the 'corporate reputation' of over 1,500 companies.
- For the 2010 study, respondents were surveyed between January 15 and February 22, 2010.
The world's 600 largest companies are the focus of the Global Reputation Pulse ranking. The 2010 Global Reputation Pulse Project was conducted in 32 countries
- Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Russia, Spain, Sweden, Switzerland, Turkey, United Kingdom
- Asia Pacific: Australia, China, India, Japan, Singapore, South Korea, Thailand, Taiwan
- North America: United States, Canada
- Latin/South America: Brazil, Chile, Mexico
- Africa: South Africa
- Companies were rated by consumers in their home country. The Global Reputation Pulse is a measure of corporate reputation calculated by averaging perceptions of trust, esteem, admiration, and good feeling obtained from a representative sample of 100 local respondents who were familiar with the company.
- Yes. All people have more or less favorable perceptions of companies they are familiar with. Reputation Institute can therefore measure the reputations of any company and with any stakeholder group. Email globalpulse@reputationinstitute.com to learn more about how we do this in more detail.
- Reputation Institute recommends using the following boilerplate when citing the 2010 results of this study:
"In a recent survey of [COUNTRY] consumers conducted by Reputation Institute, [YOUR COMPANY] earned a Global Reputation Pulse score of [X], placing it [# Y] on a list of the largest companies in [COUNTRY]. [YOUR COMPANY]'s reputation score is considered [STRONG, EXCELLENT] against a normative database of all companies rated by consumers in 32 countries, indicating the company enjoys a high level of trust, admiration and esteem with the general public."
- Ratings are shorthand descriptions of how stakeholders feel about a company, and influence their support for the company's activities. The first phase of Reputation Institute's 'reputing process' therefore involves building the Reputation Landscape by asking the fundamental question: "How do stakeholders feel about your company?"
Armed with answers to that basic question, Reputation Institute helps managers develop coherent reputing strategies designed to build economic value. When well-articulated, reputing strategies deliver improved valuations by:
• enhancing competitive advantage • reducing operating costs • enabling premium pricing • helping to weather market downturns • increasing trust, confidence, support, and investment from key stakeholders • recruiting and retaining the best talent • building distinctiveness in the marketplace
The Global Reputation Pulse is a powerful strategic tool because it...
- Provides a common language for companies with which to manage their reputation
- Makes research actionable and empowers executives to initiate change
- Is comparable across countries, industries and stakeholders
- Can be customized to measure the reputations of any company and with any stakeholder group
Armed with Global Reputation Pulse reports, executives can...
- Report credibly about their company's reputation to internal and external audiences
- Understand the levers to pull in order to improve reputation
- Create strategic differentiation from other corporate rivals
- Track the value of their company's reputation
Companies can also order customized reports from the study. These reports provide a detailed comparison of your company's results against the Global Reputation Pulse database, and include an overview of:
- Company Results: Company profile on reputation and the 7 dimensions which dimensions are your strong and weak points.
- Industry Results: Industry profile across the 27 countries positioning your company in the global competition relative to all peer group companies in the same industry.
- Country Results: Country profiles of the best and worst reputations in each country where the company participates.
- Driver Analyses: The dimensions that are driving reputation in your country and in your industry.
- Global Results: A profile of the best reputations in the world across the 27 countries profiling more than 600 companies.
Customized report prices are based on the number of comparison companies of interest. Email for detailed pricing or to learn more about Reputation Institute's offerings.
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